Eleri M. 18 January 2022
Thank you for a smooth completion!
Diana G. 14 January 2022
There's still a long way to go, but Amanda is absolutely lovely, a real professionall
Carmen P. 14 January 2022
Good communication and help you have provided us
Vivien H. 14 January 2022
Keep us up To date on progress when appropriate my experience in the past is we only get an update when we call I love the speed at progressing to date which is excellent Additionally to be included via feedback in this way is a valuable way to always seek improvement from both client to solicitor
Janette J. 14 January 2022
Dealt with Bespoke Law several times and each time we were dealt with such respect. We were at ease the whole way through buying and selling procedure. 10/10
Mark S. 14 January 2022
Amanda Rose and Zoe Cole have never once been difficult to contact when I’ve had a query and Amanda has been very efficient and timely with all communications. Couldn’t fault anything I’ve experienced so far
Chris H. 14 January 2022
Absolute first class service so far from Sian Saunders & her team! Keeping us updated with progress and great communication’s to all our emails & calls, and compared to our buyers solicitors her attention to detail and understanding of what a client expects knocks them out of the park!! Our estate agent didn’t have any recommendation when we asked for the name of a reputable solicitors, once our sale had gone through we will be writing to them and suggesting they keep Sian’s & Bespoke Law Services details on their files to recommend to other prospective clients.
Gloria H. 12 January 2022
I initially was quite concerned Ed that I had done the right thing and should have chosen a local company. After a slow start from July 2021 I must say I am fully satisfied with the service that you have provided considering the amount of paperwork I was required to complete in recent months and wondering if it was all correct what I was doing. I thank Amanda for her patience and guidance who I spoke to on many occasions and she did put me at ease. Thank you again for all your hard work - it seems to have come together as if by magic-
Gary R. 12 January 2022
Prompt and efficient service
Perry H. 11 January 2022
Sian and Frankie were attentive and readily available.
Edward W. 11 January 2022
Quick responses to questions (thanks Christine and Laura! + Chloe at the end)
Jacqueline S. 11 January 2022
Everyone we dealt with was both helpful and professional. Information was passed to us in a timely fashion and any queries were responded to quickly.
Lynn J. 11 January 2022
Efficient friendly and professional.
Rosemary B. 07 January 2022
I love that my emails are always responded to and I’m impressed with how quickly our Solicitor replies when we have queries on our move.
Louise T. 07 January 2022
Prompt responses from the team and clear instructions on next steps.
Khaled H. 07 January 2022
Fast response and very smooth service during the entire process of purchase
Ioana P. 04 January 2022
Amanda, Zoe and Purvi are great persons who kept me up to date with info and always had a fast reply.
Freyja D. 03 January 2022
I cannot tell you how stressful our move has been from start to finish. Throughout all of that, the only constant, solid person giving us all the answers we needed as well as being kind and supportive was Bethany. She has worked so hard for us, always answering the phone and emails and being understanding of what we needed, when other parties involved in our move couldn't do that for us. I believe she even worked through having covid, looking after her children and on Friday evening and at the weekends. We simply cannot thank her enough. She is an absolute credit to your firm. We will be sure to recommend her and you in future. Thanks so much.
Adrian W. 01 January 2022
Very pleased with all you’ve done for us Thankyou
Harriet B. 28 December 2021
We have just instructed so not a lot happening just yet as Christmas quickly came. But the sales team was amazing, spoke with Daniel who was knowledgeable about the staircasing process and sent the quotes over within the hour of speaking on the phone with him. When I instructed I got the details and contact info straight away rather than having to wait days like a previous solicitor. Then our executive Laura is my ideal person. All I ever want is an acknowledgement of an email sent. Being ignored is my biggest pet peeve and is what the previous solicitors did. But Laura is attentive and on the ball and that is all I can ask for. Nothing worse when you're going through a house purchase and no one is giving you updates or answering emails or phone calls. So far so good, and am extremely please I went with Bespoke Law. Looking forward to completing on our staircasing with the help of the LA Team.
Julie G. 27 December 2021
Kept in touch as they were working through the process and chased where appropriate.
Chi C. 26 December 2021
Service is handled efficiently and effectively. The whole purchase process is smooth and completed in relatively short period of time.
Beverley G. 24 December 2021
Great customer service. Efficient service.
Hua C. 24 December 2021
Christine and her team did a great effort to complete my house sale and purchase in a short time. Very impressive help and support. I would recommend you to use BLS !
Lucy A. 24 December 2021
Professional, and quick to respond to queries
Martin F. 24 December 2021
Helpful advice (that reduced costs) and excellent communication so far
Jonathan H. 24 December 2021
Joe is very responsive and helpful whenever I contact him 👍
Victoria R. 24 December 2021
Christine Rogers has been really helpful and responsive, and reassured me when I was anxious about the issues we have had. We are still not there yet, but so far I'm really pleased with the service.
Gary R. 22 December 2021
Friendly and efficient service.
Janet W. 21 December 2021
Efficient service, friendly and welcoming
Andrew W. 21 December 2021
The process of selling my house has just started but I have to say so far am extremely impressed
Rachel S. 18 December 2021
Good simple communication and quick reactions
David B. 17 December 2021
Prompt & efficient so far, however we are right at the beginning of our purchase.
Christine R. 17 December 2021
The solicitor's are very professional and courteous. The rest of the staff are very helpful, and Bespoke Law Services are a lot cheaper than my own local solicitors.
Claire W. 17 December 2021
So far so good everything was in place for me to sign immediately can be any easier
Janette J. 17 December 2021
Always on hand to answer any questions. Always puts your mind at rest. Goes over and beyond.
Elaine B. 17 December 2021
Prompt responses and easy to follow progress
Mark S. 17 December 2021
Communications always prompt and overall service very efficient, thanks!
Bachubhai P. 17 December 2021
Very efficient communication
Mandy B. 17 December 2021
Any communication I have received has been very prompt, clear and thorough. Any queries I had were dealt with very efficiently.
Nipaporn B. 17 December 2021
Registration was quick and easy
Robert R. 17 December 2021
Clear advice speedy responce
Anthony S. 17 December 2021
The team is very aware and supportive of its clients needs. They communicate well avoiding unnecessary chasing.
Susan N. 16 December 2021
Great communications all the way through the purchase. There were some unexpected complictions due to the sale to a relative, resulting in some extra costs, but these were dealt with efficiently
Gerald S. 16 December 2021
The sale of our home, and the purchase of our new home were both well managed and completed at an acceptable cost. Staff were polite and informative during contact with them.
Carol M. 15 December 2021
Fast efficient service and solicitors or assistants accessible at all times.
Poppy G. 15 December 2021
Clear and helpful information given
Dexter M. 15 December 2021
There was always someone to answer my calls and provide me with an update. Saher was great and able to call me to explain things and provide update. The team was able to work towards our suggested date for completion.
Paul M. 14 December 2021
Wow! Chloe Scott and the whole Bespoke team were exceptional throughout! We had a very long Conveyancing experience and Chloe was superb throughout. I felt that all through the experience she was acting in my best interests and was fully committed to us. I would, without hesitation recommend Bespoke Law Services to others and would certainly use them again! Thank you Chloe, Will and the rest of the team!!
Noor H. 14 December 2021
Professional, quick and friendly personal service. We completed our purchase in just over 13 weeks even thought we had hiccups with mortgage companies because bespoke law were very efficient! Wouid use again!
Gary R. 10 December 2021
Quick responses with a happy persona.
Khaled H. 10 December 2021
Professional and approachable
Jason B. 08 December 2021
I knew that choosing a smaller Conveyancing company I would get the first class service that you provided. Thankyou so much for dealing with my purchase and thankyou for your expertise in helping the other Solicitors with queries that they didn't know about such as the transfer of monies and the last minute queries that arose. Even though you are based in West Sussex I would certainly use Bespoke Law Services again for anything I may experience in the future. Thankyou so much Chloe.
Lester W. 08 December 2021
Thoroughly recommend. Everything was easy and straightforward. Everyone involved were very helpful every step of the way. Sensible and realistic costs too. All very, very good.
Daniel S. 08 December 2021
We were seriously looking at losing both the sale of our house and the house we were due to buy due to issues with our Solicitors. Bespoke Law Services were able to step in and rescue both. We are now safely moved into our new home and couldn't be happier. Without Bespoke Law Services this would never have completed. Absolutely fantastic service and team who will take you through your journey with calm, professional expertise.
Hilary G. 08 December 2021
You made the process simple & stress free. You answerd my emails quickly. .I don't think I hardly needed to spk with my solicitor as everything was just taken care of. The few times I needed to ring for advice the staff were brilliant. Everyone is very friendly at this company & supportive.
Stephanie W. 08 December 2021
Amanda gave prompt replies and made sure we were progressing things as quickly as possible.
Ben K. 07 December 2021
Thank you for handling the house sale very efficiently. Always easy to contact you and the completion was quick and smoothly accomplished. Great value for money and a lovely group of people to work with.
Daniel S. 05 December 2021
Bespoke Law Services have been A-MAZ-ING. Their professionalism, dedication and work ethic ensures the customers requirements always come first. We are so glad we picked Bespoke to take us through our journey.
Nikolaos P. 03 December 2021
Prompt and precise communication, and matters dealt in a professional way!
Fiona M. 03 December 2021
You always answer my queries quickly
John W. 03 December 2021
Bespoke sent over all of the documents in one go and have left me to get on with it without any hassle at all. Payment for deposit was quick and easy as well.
Barry C. 02 December 2021
Prompt and professional service during a difficult transaction
Edward M. 01 December 2021
Great service and excellent communications kept us well informed throughout. From start to completion was about 8 weeks would definitely recommend to friends & family in the future. Thank you for your hard work
Stuart S. 01 December 2021
I have felt all along the service had been very good and Michal has been helpful throughout
Michael B. 01 December 2021
All emails with regards to matters and related matters have been replied to generally with 24hr and normally within a few hours.
Gitanas J. 30 November 2021
Very easy to contact and good timing
Linda D. 30 November 2021
I was kept informed and all of my questions were answered promptly.
Karen M. 30 November 2021
Been very stressful time but with a brilliant team who were on top of things it went very quickly and smoothly so thank you all for that
Alessandro L. 30 November 2021
Always available, precise work and always there to help
Heather M. 26 November 2021
Angela M. 26 November 2021
Thank you for being so patient, due to not selling YET....
Karen M. 26 November 2021
Has just gone so smoothly and quickly always quick response to emails hopefully are completion day on 30/11/21 will go to plan Thank you all involved
Laura De A. 26 November 2021
The team have been incredibly helpful and responsive from initial quote through to answering any questions I've had since engaging with them. Every question has been answered really quickly and I feel well looked after. Very happy I chose BLS. Thank you.
Jonathan D. 26 November 2021
Slick service thus far. Many thanks to Amanda Rose and everyone I have spoken to regarding my property purchase
Clare R. 26 November 2021
Been kept informed at every step and the team are always on hand to help
Richard S. 26 November 2021
It seems that things get actioned promptly rather than waiting around in a "to be done" pile and it is also reassuring to receive personal acknowledgements of receipt for emails, even at weekends.
Lorraine D. 25 November 2021
Very helpful in a stressful world
Michael M. 24 November 2021
No problems at all and communication and response was fantastic.
Denise S. 23 November 2021
Nothing was to much, anything we asked we got answer right away
Roger P. 24 November 2021
Price was fair with no hidden extras or surprises. Prompt and informative responses from Chloe Scott who was handling our case
Nurdan K. 21 November 2021
Guidance and prompt answers
Christine R. 19 November 2021
Very professional, helpful, courteous, cheaper than my own local solicitors.
Phillipa P. 18 November 2021
Very responsive, polite and professional to deal with. We felt like we were really being looked after during our first house purchase as no question was ever too much hassle to answer!
William H. 17 November 2021
All the staff were great! Purvi Rash was above and beyond! As to was Sian Saunders a asset to bespoke!
Judith B. 17 November 2021
All correspondence and issues arising were dealt with promptly and efficiently.
Katy D. 17 November 2021
Sian was amazing with answering all my questions as a first time buyer and was so quick and reassuring!
Sheena S. 11 November 2021
Great overall service and advice from Purvi Rach, who was always very prompt and friendly.
Mark B. 10 November 2021
Competitive quote Regular communication of updates Fast response to queries Strong technical assistance Friendly & personable support Two key contacts assigned and in touch from start to finish (Thank You Michal & Frankie!)
Richard C. 09 November 2021
Joe was always available, replied to my questions promptly and kept me informed of progress at all stages.
Nabeelah A. 09 November 2021
Sian was extremely professional but happy to explain everything so we could understand what was required and how things were progressing. She made us feel confident the decisions we made were the right ones for us. She also made sure every issue was fully looked into and resolved.
Matthew C. 09 November 2021
Consistent and clear communication throughout the process so far. The work has been completed quickly so far, including chasing up the buyers solicitors.
Laura G. 05 November 2021
Quick, friendly, good communicatuon
Paul M. 05 November 2021
Chloe continues to be on top of things and the communication has been good throughout. Despite having a drawn out issue with our purchase, I have always felt in good hands.
Stuart S. 05 November 2021
In the main I have been dealing with Michal who has kept me 'on my toes' and kept me up to date. I am very happy with the service I have received.
Emma N. 04 November 2021
Everyone is so friendly and approachable, the phone is always answered and emails replied to almost immediately. Couldn’t ask for more help and support in the process.
Julie W. 04 November 2021
Both Chloe and Shauna were polite and helpful. They kept me fully updated throughout and I can’t fault the service they provided. Many thanks.
Hazel H. 03 November 2021
Always professional on phone. Kept me updated by email and phone. Always listened to my needs and help me through the buying process of the purchase of my new flat. Thank you for all that helped me achieve me buying my new home.
Kathleen W. 02 November 2021
Purvi was amazing, all queries were responded to in a timely manner and her professional yet emphatic approach to the service was fantastic. Would not hesitate to recommend to anyone else, or use again the the future of required
Andrew S. 29 October 2021
Always get a reply and we are kept informed throughout
Clare R. 29 October 2021
Have been kept informed on the process so far so hopefully that will continue
Fida H. 29 October 2021
Prompt response when case owner was away on holiday
Samantha E. 29 October 2021
Good communication and moved things forward quickly
Clare W. 29 October 2021
Professional, polite, efficient, helpful service.
Lucy S. 28 October 2021
Continuous communication throughout the process.
Gary S. 27 October 2021
My second time using bespoke law services for my house move and again they were simply outstanding. Great communication and always happy to help. Great communication and always happy to help.
Stephen F. 22 October 2021
I have been kept updated on the progress of the sale of our property
Robert R. 22 October 2021
Speedy response to all queries
Joyce J. 12 October 2021
Purvi, my solicitor , was wonderful My emails were answered almost immediately any time of day or night She was efficient, caring and altogether just want you want when you’re going through a very stressful process Thank you Purvi
Judith H. 12 October 2021
We were updated and kept informed, Everyone we spoke to was friendly, helpful and very knowledgeable.
Alan F. 10 October 2021
Michal Solski has, and continues to provide, an impeccable service in the most professional way. It has been a joy to work with Bespoke Lawyers
Asieh A. 09 October 2021
Great work by Joe. I will definitely recommend him.
Stuart S. 08 October 2021
I am dealing with Michal and we seem to have a rapport. He is pretty quick with answers and helpful if I need anything i.e. answering the buyer's somewhat difficult questions. The only thing a buyer needs is to feel their solicitor is working towards the ultimate goal of exchange (and completion) as soon as possible and I think Michal is doing just that.
Lynn M. 06 October 2021
Bespoke law services were there for me throughout my house sale. Very professional service. Queries were answered promptly.
Partha P. 06 October 2021
Brilliant service from Amanda, Zoe, Daniel and George
Ereka S. 05 October 2021
My experience with Bespoke Law Services was their patients and communication, professionalism throughout the purchasing process, always available to speak to and answer any questions that are not clear to me! Thank you Christine & Team for all you have accomplish and our journey together. I would recommend Bespoke Law Service ..Brilliant!
Robert S. 05 October 2021
Excellent and professional service in the face of ‘difficult’ negotiations
Peter E. 05 October 2021
very quick response to emails,
Craig B. 04 October 2021
Great service despite coinciding with crazy end of stamp duty period. Would definitely recommend. Good communication and advice.
Andrew S. 02 October 2021
They always reply to my emails quickly
Lisa R. 01 October 2021
Everyone has been very helpful and professional, and Shauna is doing a great job!
Neil S. 01 October 2021
Getting the job done and providing the service that I need so far. Also chasing the other solicitors as they not as communicative as BLSS.
Jeremy U. 01 October 2021
So far you haven't done anything wrong! Fingers crossed.
Robert S. 01 October 2021
Excellent service and good contact with Amanda
Corey F. 01 October 2021
Always responding promptly to any questions and no ask is too much!! Have been very impressed with the service we have received!!
Kapuge P. 30 September 2021
Excellent job from Joe Hadden. Kept us up-to-date on the whole process. I would recommend you to anyone
Gillian H. 29 September 2021
Your colleague Purvi Rach was absolutely excellent. We had numerous setbacks in the process of selling our house but she was always chasing the other solicitors on the progress of the sale and promptly answering any queries that arose.
Sarah G. 29 September 2021
Efficient, very quick response times, personable service, will use again
Walter O. 29 September 2021
Very professional , fast and friendly service
Samantha M. 29 September 2021
Amanda Rose is simply the best
Gemma A. 29 September 2021
Amanda was responsive to every question I had as a first time buyer.
Sabine J. 28 September 2021
I couldn’t have been happier with the service I received from Purvi and the rest of the team.
Keely B. 28 September 2021
Joe was amazing!! No problem was too big and no questions we asked were to stupid. He made great contact with us when needed and was always on hand to help.
Yvonne K. 28 September 2021
I have been extremely impressed with the way my sale has been dealt with, despite the buyer’s solicitors constantly coming up with more and more questions. Purvi dealt with everything quickly and efficiently.
Anup P. 28 September 2021
Purvi and Zoe have been excellent couldn't be more appear.
Pavan K. 23 September 2021
I thought Purvi was great at every stage of the process, always offering great advice and always answering my questions very promptly. She was fantastic. And I will recommend bespoke law to family and friends. Pavan
Sandra M. 22 September 2021
Purvi Rach was absolutely amazing. So professional. She kept us informed every step of the way. All work was done expediently and efficiently. When things became more complex for us she kept us sane. Thank you so much Purvi. As part of Bespoke Law you provided an excellent service for us and we were delighted with the outcome. Would highly recommend.
Cassandra L. 22 September 2021
Chloe Scott is amazing - she answers emails within the hour. So even if there’s no update to give I have felt as though I’ve not been forgotten about. The professionalism and speed is brilliant - I’ve used a few solicitors but am now a repeat customer and wouldn’t go anywhere else.
Dean H. 22 September 2021
Very thankful for everything you did. Your staff are friendly and helpful. Any issues we’re dealt with very fast.
Ghur Y. 22 September 2021
The Bespoke Law Services team are excellent. They finish mt purchase very quickly just under 25 days. They are excellent in communication. Keep me upto date, explain me steps as progressed. My especial thanks to Joe Heddon who dealt my case very smoothly.
Kathleen G. 21 September 2021
Quick service and very friendly staff
Robert H. 21 September 2021
The sale of my property was accomplished in a speedy and very competent manner. Liaison with my solicitor's Legal Assistant, Zoe, was excellent. Replies to any questions I had were usually received within 24 hours, details of any information I was required to provide were clearly detailed, progress of the conveyancing was shared throughout the process. A very professional service. Direct contact with my Bespoke Law Services' Solicitor were few but those that I had, the correspondence I received were informative and helpful. The deadline for completing the sale was met.
Jayanthi P. 20 September 2021
I believe any company is only as good as the people who work for it. I've been lucky enough to work with someone who has always been pretty diligent and attentive.
Julia P. 18 September 2021
My conveyancer and her Team are always aware of my position in my sale. They are on point responding very quickly to my enquiries. They are always very polite, understanding and nice to work with.
Joyce J. 17 September 2021
My solicitor Purvi goes the extra mile all the time I’m very grateful for the effort she puts in
Virginia E. 17 September 2021
Prompt responses to my emails and questions
Janet W. 15 September 2021
Prompt response and good communication
Stuart S. 10 September 2021
So far into the process of selling our apartment we are happy with the service
Paul M. 10 September 2021
Chloe has been excellent so far in her efficiency and her communication. I feel as though she is working hard for us and had our best interests at heart. We are getting frustrated at the slow pace of the solicitors on the property we are buying, in relation to a possible delay around the registration of title deeds, but this is not to do with Chloe. I hope that this level of service and communication continues through until conclusion of the matter. Thank you
John G. 10 September 2021
Prompt responses from Zoe and Purvi, plus a friendly yet professional approach
Stephen A. 10 September 2021
Great value and a service I can't fault
Roger W. 08 September 2021
They were efficient and answered emails/calls promptly. Kept me in touch with the sale and frankly I could not have asked for more. Not only that but they were very competitive on cost. Overall the selling of our house went very smoothly and I am very pleased with the service received.
Sarah G. 06 September 2021
Good communication, prompt action.
Farzana A. 03 September 2021
Our solicitor Purvi has gone over and beyond throughout the whole process and kept us well informed along the way. Purvi has been available at all times to answer any of our queries, chase any enquiries raised, whilst also providing us with advice where necessary. This is generally quite a nerve wracking process however Purvi has kept our minds at ease throughout. All the help has been much appreciated and I would definitely recommend BLS to family/friends - especially if the level of service is equal to Purvi’s. One point I would however like to add, which is not a criticism of Purvi at all, more so for the firm - it’s time to put the paper waste aside and bring yourselves a little forward with the times. Whilst I appreciate most of it was managed over email, it may be worthwhile bringing in an online portal or an app where documents can be submitted/stored as opposed to email/paper and accepting electronic copies of contracts or any other documents that require a signature. The hassle at the end stage of printing out the contract and any other necessary documents, signing them, buying a stamp/envelope and sending via post is a little bit of a long process. Of course this is only a small criticism because overall we have thoroughly enjoyed the service, it would just be far more efficient to be able to do the whole end-to-end process electronically! Aside from that, we want to end by saying a massive thank you to Purvi for all the effort put in. It’s been a pleasure! Farzana & Murad
Samantha E. 03 September 2021
Good communication and regular updates!
Sabine J. 03 September 2021
Ravi has been so helpful. I am now hoping for an exchange of contracts and a completion date. The whole team has been marvellous from the outset
Lucile E. 03 September 2021
Very prompt response from initial contact, so far , so good
Christine D. 03 September 2021
Quick responses to communications
Lester W. 03 September 2021
Your team are very polite, patient and extremely helpful
Nicola T. 02 September 2021
Professional, fast responses and kept me up to date with the whole process as well as all relevant information. Excellent service and I would recommend this service highly. Thank you for all your wonderful help.
Gary L. 01 September 2021
Quick response to queries, and keen to close when buyer solicitor was stalling / slow